National Certified Addiction Counselor, Level 2 (NCAC II) Practice Exam Exam

Which criterion is most useful in evaluating actions taken during a crisis?

1. Client satisfaction survey results

2. Level of functioning compared to pre-crisis levels

3. Duration of the crisis intervention

4. Feedback from family members

The correct answer is: Level of functioning compared to pre-crisis levels

Evaluating actions taken during a crisis is crucial for determining the effectiveness of the intervention and the overall stability of the client post-crisis. The criterion of level of functioning compared to pre-crisis levels is particularly useful because it provides a direct assessment of the client's state before and after the crisis. This comparison reveals whether the interventions were successful in restoring the client to their baseline functioning or if further support is needed. Monitoring changes in functioning incorporates a range of factors, including emotional, psychological, and social well-being. This holistic view allows practitioners to gauge the comprehensive impact of the crisis intervention and to identify any lingering issues that may still require attention. By focusing on the client's ability to return to a state of stability in everyday life, practitioners can tailor ongoing treatment and support strategies effectively. On the other hand, client satisfaction survey results, while valuable, may not fully capture changes in the client’s overall level of functioning. The duration of the crisis intervention can also be informative, but it does not necessarily indicate the effectiveness or outcome of the intervention. Feedback from family members provides important contextual information but may not reflect the individual's personal level of functioning. Therefore, comparing the level of functioning before and after the crisis is the most objective and informative measure for evaluating the outcomes of crisis