National Certified Addiction Counselor, Level 2 (NCAC II) Practice Exam Exam

Which action response involves pointing out discrepancies in a client's thoughts, feelings, and actions?

1. Reflection

2. Confrontation

3. Supportive Feedback

4. Guidance

The correct answer is: Confrontation

The action response that involves pointing out discrepancies in a client's thoughts, feelings, and actions is confrontation. This technique is used to help clients become aware of inconsistencies in their self-perception or behaviors. By bringing these discrepancies to the client's attention, the counselor aims to promote insight and facilitate change. Confrontation is a delicate process that should be approached with sensitivity and empathy, ensuring that it fosters a collaborative environment rather than creating resistance. The goal is to challenge the client in a way that encourages self-reflection and deeper understanding of their circumstances and motivations. In contrast, reflection involves paraphrasing or summarizing what the client has said to demonstrate understanding. Supportive feedback focuses more on providing encouragement and positive reinforcement, rather than challenging the client’s inconsistencies. Guidance typically involves offering advice or direction, rather than addressing conflicting thoughts or behaviors. Hence, confrontation is the appropriate response that specifically targets the discrepancies in a client's internal narrative and actions.