National Certified Addiction Counselor, Level 2 (NCAC II) Practice Exam Exam

What are encouragers in the context of counseling?

1. Statements that criticize the client

2. Phrases used to facilitate dialogue

3. Gestures that indicate disagreement

4. Summaries of client statements

The correct answer is: Phrases used to facilitate dialogue

Encouragers in the context of counseling are phrases used to facilitate dialogue between the counselor and the client. These phrases serve to acknowledge the client's thoughts, feelings, and experiences, promoting an open and trusting environment for communication. By utilizing encouragers, counselors can help clients feel heard and validated, thereby encouraging them to share more in-depth information about their situations and emotions. The use of encouraging phrases supports the therapeutic relationship and fosters engagement, allowing clients to explore their feelings more freely. This type of active listening enhances the counselor's understanding and provides essential support throughout the counseling process. Other responses point to different functions that do not align with the role of encouragers. For instance, criticizing statements can undermine rapport and trust, gestures that indicate disagreement can create barriers in communication, and summaries of client statements are more reflective in nature rather than encouraging. Thus, the role of encouragers clearly centers around promoting dialogue and facilitating a deeper understanding between the counselor and client.